Life at KePSLA
Give us a hand in re-defining the travel and hospitality industry. We like to work hard and have a good time doing it.
If Impromptu brainstorm sessions, achieving hard goals, thinking outside the box are your thing, then we are the right place for you. Come join us!
We are Constantly in search of talent
We are hiring for the following profiles
JOB TITLE - EXECUTIVE, CLIENT DEVELOPMENT
Acting as an effective liaison between the Operations Team in the office and the Affiliate Partner of the company
Ensuring a favorable relationship between the company and the Affiliate Partner
In partnership with the Operations Team building and delivering to strong business processes to optimize benefits to the Affiliate partner
Managing the online review management process for the Company. This will be a combination of automation
Day Shift and no field work.
Skills & Competencies :
Should have completed graduation and have strong knowledge of English and Hindi.
Working knowledge of Microsoft Word and Excel.
Prior experience in Hotel, Hospitality is preferred but not mandatory .
Ability to work in a target driven, fast growing, high stress .
This role will report to the Manager - Client Development
Digital Marketing & Analytics- Specialist
Own and manage the digital collaterals of the group – Websites, Social Media Accounts and Content Sites.
Strategize and achieve the substantial web presence and target segment visibility.
Broad responsibilities include:
Managing regular updates to content
Reorganize the sites to enhance user friendliness
Optimizing for search engines
Managing all SEO programs and ensure top ranking for organic search
Social Media – Facebook, Twitter, LinkedIn:
Define the objectives of group’s Social Media accounts and implement them
Ensure regular updates and quality content
Establish ‘Blog’ section in websites
Work with internal thought leaders, advisors and industry expert to generate business relevant blogs
Establish Zapcom Group as thought leaders in the industry
Create, segment and maintain the recipient list
Create and deliver quality, contextual content with call-to-action
Managing all paid digital promotion programs within budget
Define, monitor and share relevant Web Analytics/Reports and take course correction actions
Setting up and managing CMS driven content across various digital properties
Manage the PR activities for Offline/ Online medias
You need to be someone who:
Can work autonomously
Can think creatively, strategically and logically
Can communicate with a variety of different personality types
Can-do attitude and a willingness to get stuck in – this is not a job for a delegator
Wants to be the best in the world at what they do – hungry to learn
Responsible for making product functionality decisions within the software development life cycle to ensure this vision is delivered to the market in an authentic and timely fashion.
Having in-depth knowledge of the end user journeys and capturing product metrics to build deeper insight about how well new features and capabilities are meeting their expected business outcome.Work closely with Product Management, Business System Analysts, UX Development and QA to ensure requirements are interpreted correctly in detailed design specifications and in the construction of the product assigned. Work with R&D to provide and refine estimations for projects, features, epics and stories.
Review, approve and design all product enhancement suggestions raised by Delivery, customers, Support and R&D.
Drives the vision for the software product that is to be built and maintained, Serves as functional or client needs expert for software product, and participates in the evolution of the SDLC
Collaborate detailed product roadmap plans feature details and technical dependencies
Skilled stakeholder manager with the ability to communicate complex messages, constructively challenge and guide business stakeholders, successfully guide data scientists and developers to successful shipment of digital products
From time to time speak to clients and internal stakeholders about areas of their expertise regarding the product.
Participate in the creation of product launch plans and help ensure supporting product documentation exists such as accurate sales collateral product functionality Guides implementation support documentation etc.
Facilitate delivery team planning meetings, especially in terms of goals, work item business value, scope, and budget.
Facilitate delivery team outcome meetings, especially in terms of demonstration of new capabilities.
Bachelors degree and equivalent related experience. MBA preferred.
8+ years. Min 4 years prior experience as a Product Owner or project manager (preferably in an agile environment).
Advanced software development life cycle knowledge with particular background in Agile philosophies and methodologies.
Sufficient knowledge about software to bridge the technical and business sides of a software project.
Good communicator and eager learner.
Ability to understand technology trends and their impact to product road-map.
Entrepreneurial attitude with leadership skills to leverage matrix organizations
Strong organizational skills.
Strong written and verbal communications skills.
Salary package with combination of Fixed, Incentives & ESOP Options.
Fun & Collaborative Infrastructure with world class amenities to enjoy work life balance.
A platform to do what you love and we encourage people who want to explore the unexplored and welcome ideas with open arms.
Head Of Sales
Identify and develop new business opportunities to new and existing Clients
Manage Global Sales & Business Development & be accountable for the budgeted sales
Devise and implement sales plans and strategies, manage sales team to ensure proper planning and organization of time and resources - Coaching, training and development of sales teams
Review KRA-KPIs and use reporting, analytics and technology to drive results and sales focus Requirements
Roles & Responsibilities:
Create and implement effective sales strategies and lead global sales initiatives toward achievement of corporate sales objectives
Develop competencies and processes required to create an effective and efficient sales organization
Provide leadership through effective communication of vision, active coaching and development while comparing sales results to goals and taking appropriate action to correct when necessary
Provide sales management, budget control, compensation programs and incentive planning
Provide supervision through field visits, observations and measurement of results to include performance appraisals and salary reviews.
Proactively identify changes in Industry and competitive pressures to develop and modify strategies and tactics accordingly.
Devise & Manage to meet/exceed monthly, quarterly and annual sales forecasts, maintain competitive knowledge to create and adjust sales strategies
Establish effective relationships and collaborations with other departments (Marketing, Finance, Customer Service, etc.) to address key business issues and opportunities Desired Candidate Profile
Minimum Education & Experience:
MBA/Bachelor’s degree in Business/any relevant degree with minimum 10+ years of rich experience in handling Sales Operations/direct sales Pan India
Strong people management and coaching skills, Market intelligence and business planning
Experience in retaining a high-performance sales team and a demonstrated ability to lead and manage a diverse sales team
Demonstrated ability to achieve sales plans, proven business analysis and judgment with the ability to proactively manage business and P&L to meet objective
Understanding of the patient monitoring of market; including trends, technologies, products, and players.
Strategic thinker with a proven track record of delivering on sales strategies and targets
Excellent Communication and influencing skills, Strong organizational & planning skills
Willing to get involved to increase the business pace and exceed goals and objectives
Physical Requirement - Flexible in travelling across India
Role and Responsibilities
Coordinate with the sales team by managing schedules, filing important documentations, and relevant communication of information.
Ensure adequacy of Sales related equipment and materials for the team.
Laisse between Ops, Finance & Tech team for smooth functioning.
Publish timely sales reports with relevant analytics for the sales team to understand their short comings, achievements and act accordingly. Share weekly reports with Sales Head and Stake Holders.
Inform clients about new promotions, unforeseen delays, product issues, new launches via email blasts and share the data with sales team for further closures.
Assist Sales team in organizing database, promotional materials, or region wise events.
Proven success in sales coordination
Strong communication, written, telephone and interpersonal skills.
Fluent in English, Hindi, and Other languages will be an advantage.
Should be highly organized, ability to work individually but time to time coordinate with Sales Team when required, should be a team player and get along easily with others.
Understanding of software as a service (SaaS) model will be added advantage.
Good Computer skills (especially Excel, presentation and email management)
MBA Marketing /MTA/ B Com / IHM /BHM / from a reputed institute. Certification in Sales will be an asset.
This position requires strong industry and product knowledge in the Airline Cargo industry. The candidate should have strong analytical skills, experienced in defining and documenting solutions to business problems. This person should have the ability to present and demonstrate the business value of the product to the customers. Should be experienced in discussing/demonstrating the cargo solution to customers. This person should be experienced in leading a team of business analysts in gathering the requirements, documenting the specifications and presenting the report to the customer.
Deep knowledge of the airline cargo industry
Experienced in implementing multiple cargo projects at customer sites
Ability to discuss and present solutions for airline cargo industry challenges to customers
Ability to lead a team of business analysts for requirements gathering as well as during project implementations
Elicit requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Develop functional specifications and system design specifications
Direct the requirements development for applying technology to satisfy business needs
Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high-level information into details
Work with functional and technical leads to transform and develop new requirements into solution design
Document changes to the design and implementation
Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the needed artefacts
Serve as the conduit between the customer community and the software development team through which requirements flow
Develop requirements specifications according to standard templates
Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs
Assist in quality assurance and defining testing strategy and risks
Work with business unit personnel to identify required changes and communicate information to development team
Review and edit requirements, specifications, business processes and recommendations related to proposed solution
5+ years related experience in implementing large size cargo projects
Deep airline cargo industry knowledge
5+ years of experience in cargo industry
5+ years of experience in managing customer relationships, preferably in the airline industry
Self-starter with strong presentation, interpersonal and consultative skills a must.
Business Development Manager
Prospect for potential new clients and turn this into increased business in India and Overseas
Meet and identify potential clients by growing, maintaining, and leveraging your network.
Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities
Research and build relationships with new clients.
Set up meetings between client decision makers and company’s practice leaders / Principals.
Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
Present new products and services and enhance existing relationships.
Arrange and participate in internal and external client debriefs.
Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
Track and record activity on accounts and help to close deals to meet these targets.
Understand the company’s goal and purpose so that will continual to enhance the company’s performance.
The ideal candidate is adept at using large data sets to find opportunities for product and process optimization and using models to test the effectiveness of different courses of action. They must have strong experience using a variety of data mining/data analysis methods, using a variety of data tools, building and implementing models, using/creating algorithms and creating/running simulations. They must have a proven ability to drive business results with their data-based insights.
Responsibilities for Data Scientist
Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
Mine and analyze data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.
Assess the effectiveness and accuracy of new data sources and data gathering techniques.
Develop custom data models and algorithms to apply to data sets.
Use predictive modeling to increase and optimize customer experiences, revenue generation, ad targeting and other business outcomes.
Coordinate with different functional teams to implement models and monitor outcomes.
Develop processes and tools to monitor and analyze model performance and data accuracy.
Qualifications for Data Scientist
Strong problem solving skills with an emphasis on product development.
Experience using statistical computer languages (R, Python, SLQ, etc.) to manipulate data and draw insights from large data sets.
Experience working with and creating data architectures.
Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks.
Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and experience with applications.
Excellent written and verbal communication skills for coordinating across teams.
Knowledge and experience in statistical and data mining techniques: GLM/Regression, Random Forest, Boosting, Trees, text mining, social network analysis, etc.
Experience querying databases and using statistical computer languages: R, Python, SLQ, etc.
Experience using web services: Redshift, S3, Spark, DigitalOcean, etc.
Experience creating and using advanced machine learning algorithms and statistics: regression, simulation, scenario analysis, modeling, clustering, decision trees, neural networks, etc.
Experience analyzing data from 3rd party providers: Google Analytics, Site Catalyst, Coremetrics, Adwords, Crimson Hexagon, Facebook Insights, etc.
Experience with distributed data/computing tools: Map/Reduce, Hadoop, Hive, Spark, Gurobi, MySQL, etc.
Experience visualizing/presenting data for stakeholders using: Periscope, Business Objects, D3, ggplot, etc.