Monthly Travel & Hospitality Roundup: MARCH 2019

Posted on Leave a commentPosted in Hospitality, Hospitality Tech, Monthly Roundup

Hi All! It’s been a game-changing 1st quarter for travel & Hospitality. Allow us to catch you up on what’s been happening in the Industry. Happy reading! TECH Google Quietly Releases Its Hotel Booking Destination With Potentially Huge Implications Within months, Google has rolled out new features in flights and hotels that, we dare say, […]

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Net Promoter Score & how it improves your Hotel Feedback Management

Posted on Leave a commentPosted in Feedback Management, Hospitality, Hospitality Tech

Did you know? By asking a single question, you can track & understand your promoters and detractors, thus producing a clear measure of your hotel’s performance from your Guest’s perspective. Studies show that companies with higher than average Net Promoter Score (NPS) achieve two times long-term profitable growth. NPS is based on the fact that […]

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