JOB TITLE - EXECUTIVE, CLIENT DEVELOPMENT

1. Acting as an effective liaison between the Operations Team in the office and the Affiliate Partner of the company

2. Ensuring a favorable relationship between the company and the Affiliate Partner

3. In partnership with the Operations Team building and delivering to strong business processes to optimize benefits to the Affiliate partner

4. Managing the online review management process for the Company. This will be a combination of automation

Day Shift and no field work.

Skills & Competencies :

1. Should have completed graduation and have strong knowledge of English and Hindi.

2. Working knowledge of Microsoft Word and Excel.

3. Prior experience in Hotel, Hospitality is preferred but not mandatory .

4. Ability to work in a target driven, fast growing, high stress .

Relationship :

This role will report to the Manager - Client Development

Digital Marketing & Analytics- Specialist

Own and manage the digital collaterals of the group – Websites, Social Media Accounts and Content Sites.

Strategize and achieve the substantial web presence and target segment visibility.

Broad responsibilities include:

Websites:

• Managing regular updates to content

• Reorganize the sites to enhance user friendliness

• Optimizing for search engines

• Managing all SEO programs and ensure top ranking for organic search

Social Media – Facebook, Twitter, LinkedIn:

• Define the objectives of group’s Social Media accounts and implement them

• Ensure regular updates and quality content

Blogs:

• Establish ‘Blog’ section in websites

• Work with internal thought leaders, advisors and industry expert to generate business relevant blogs

• Establish Zapcom Group as thought leaders in the industry

Email Campaigns:

• Create, segment and maintain the recipient list

• Create and deliver quality, contextual content with call-to-action

Program Management:

• Managing all paid digital promotion programs within budget

• Define, monitor and share relevant Web Analytics/Reports and take course correction actions

• Setting up and managing CMS driven content across various digital properties

• Manage the PR activities for Offline/ Online medias

You need to be someone who:

• Can work autonomously

• Can think creatively, strategically and logically

• Can communicate with a variety of different personality types

• Can-do attitude and a willingness to get stuck in – this is not a job for a delegator

• Wants to be the best in the world at what they do – hungry to learn

Job Description:

1. Responsible for making product functionality decisions within the software development life cycle to ensure this vision is delivered to the market in an authentic and timely fashion.

2. Having in-depth knowledge of the end user journeys and capturing product metrics to build deeper insight about how well new features and capabilities are meeting their expected business outcome.

   Work closely with Product Management, Business System Analysts, UX Development and QA to ensure requirements are interpreted correctly in detailed design specifications and in the construction of the product assigned. Work with R&D to provide and refine estimations for projects, features, epics and stories.

3. Review, approve and design all product enhancement suggestions raised by Delivery, customers, Support and R&D.

4. Drives the vision for the software product that is to be built and maintained, Serves as functional or client needs expert for software product, and participates in the evolution of the SDLC

5. Collaborate detailed product roadmap plans feature details and technical dependencies

6. Skilled stakeholder manager with the ability to communicate complex messages, constructively challenge and guide business stakeholders, successfully guide data scientists and developers to successful shipment of digital products

7. From time to time speak to clients and internal stakeholders about areas of their expertise regarding the product.

8. Participate in the creation of product launch plans and help ensure supporting product documentation exists such as accurate sales collateral product functionality Guides implementation support documentation etc.

9. Facilitate delivery team planning meetings, especially in terms of goals, work item business value, scope, and budget.

10. Facilitate delivery team outcome meetings, especially in terms of demonstration of new capabilities.

Required Skills:

1. Bachelors degree and equivalent related experience. MBA preferred.

2. 8+ years. Min 4 years prior experience as a Product Owner or project manager (preferably in an agile environment).

3. Advanced software development life cycle knowledge with particular background in Agile philosophies and methodologies.

4. Sufficient knowledge about software to bridge the technical and business sides of a software project.

5. Good communicator and eager learner.

6. Ability to understand technology trends and their impact to product road-map.

7. Entrepreneurial attitude with leadership skills to leverage matrix organizations

8. Strong organizational skills.

9. Strong written and verbal communications skills.

Compensation/Benefits: 



1. Salary package with combination of Fixed, Incentives & ESOP Options.

2. Fun & Collaborative Infrastructure with world class amenities to enjoy work life balance.

3. A platform to do what you love and we encourage people who want to explore the unexplored and welcome ideas with open arms.

Job Description:

1. Identify and develop new business opportunities to new and existing Clients

2. Manage Global Sales & Business Development & be accountable for the budgeted sales

3. Devise and implement sales plans and strategies, manage sales team to ensure proper planning and organization of time and resources - Coaching, training and development of sales teams

4. Review KRA-KPIs and use reporting, analytics and technology to drive results and sales focus Requirements

Roles & Responsibilities:

1. Create and implement effective sales strategies and lead global sales initiatives toward achievement of corporate sales objectives

2. Develop competencies and processes required to create an effective and efficient sales organization

3. Provide leadership through effective communication of vision, active coaching and development while comparing sales results to goals and taking appropriate action to correct when necessary

4. Provide sales management, budget control, compensation programs and incentive planning

5. Provide supervision through field visits, observations and measurement of results to include performance appraisals and salary reviews.

6. Proactively identify changes in Industry and competitive pressures to develop and modify strategies and tactics accordingly.

7. Devise & Manage to meet/exceed monthly, quarterly and annual sales forecasts, maintain competitive knowledge to create and adjust sales strategies

8. Establish effective relationships and collaborations with other departments (Marketing, Finance, Customer Service, etc.) to address key business issues and opportunities Desired Candidate Profile

Minimum Education & Experience:

MBA/Bachelor’s degree in Business/any relevant degree with minimum 10+ years of rich experience in handling Sales Operations/direct sales Pan India

Desired Skills:

1. Strong people management and coaching skills, Market intelligence and business planning

2. Experience in retaining a high-performance sales team and a demonstrated ability to lead and manage a diverse sales team

3. Demonstrated ability to achieve sales plans, proven business analysis and judgment with the ability to proactively manage business and P&L to meet objective

4. Understanding of the patient monitoring of market; including trends, technologies, products, and players.

5. Strategic thinker with a proven track record of delivering on sales strategies and targets

6. Excellent Communication and influencing skills, Strong organizational & planning skills

7. Willing to get involved to increase the business pace and exceed goals and objectives

8. Physical Requirement - Flexible in travelling across India

Role and Responsibilities

1. Coordinate with the sales team by managing schedules, filing important documentations, and relevant communication of information.

2. Ensure adequacy of Sales related equipment and materials for the team.

3. Laisse between Ops, Finance & Tech team for smooth functioning.

4. Publish timely sales reports with relevant analytics for the sales team to understand their short comings, achievements and act accordingly. Share weekly reports with Sales Head and Stake Holders.

5. Inform clients about new promotions, unforeseen delays, product issues, new launches via email blasts and share the data with sales team for further closures.

6. Assist Sales team in organizing database, promotional materials, or region wise events.

Skills

1. Proven success in sales coordination

2. Strong communication, written, telephone and interpersonal skills.

3. Fluent in English, Hindi, and Other languages will be an advantage.

4. Should be highly organized, ability to work individually but time to time coordinate with Sales Team when required, should be a team player and get along easily with others.

5. Understanding of software as a service (SaaS) model will be added advantage.

6. Good Computer skills (especially Excel, presentation and email management)

7. MBA Marketing /MTA/ B Com / IHM /BHM / from a reputed institute. Certification in Sales will be an asset.

SUMMARY:

This position requires strong industry and product knowledge in the Airline Cargo industry. The candidate should have strong analytical skills, experienced in defining and documenting solutions to business problems. This person should have the ability to present and demonstrate the business value of the product to the customers. Should be experienced in discussing/demonstrating the cargo solution to customers. This person should be experienced in leading a team of business analysts in gathering the requirements, documenting the specifications and presenting the report to the customer.

Responsibilities:

1. Deep knowledge of the airline cargo industry

2. Experienced in implementing multiple cargo projects at customer sites

3. Ability to discuss and present solutions for airline cargo industry challenges to customers

4. Ability to lead a team of business analysts for requirements gathering as well as during project implementations

5. Elicit requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis

6. Develop functional specifications and system design specifications

7. Direct the requirements development for applying technology to satisfy business needs

8. Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high-level information into details

9. Work with functional and technical leads to transform and develop new requirements into solution design

10. Document changes to the design and implementation

11. Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the needed artefacts

12. Serve as the conduit between the customer community and the software development team through which requirements flow

13. Develop requirements specifications according to standard templates

14. Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs

15. Assist in quality assurance and defining testing strategy and risks

16. Work with business unit personnel to identify required changes and communicate information to development team

17. Review and edit requirements, specifications, business processes and recommendations related to proposed solution

Qualifications:

1. 5+ years related experience in implementing large size cargo projects

2. Deep airline cargo industry knowledge

3. 5+ years of experience in cargo industry

4. 5+ years of experience in managing customer relationships, preferably in the airline industry

5. Self-starter with strong presentation, interpersonal and consultative skills a must.

Job Description

1. Prospect for potential new clients and turn this into increased business in India and Overseas

2. Meet and identify potential clients by growing, maintaining, and leveraging your network.

3. Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities

4. Research and build relationships with new clients.

5. Set up meetings between client decision makers and company’s practice leaders / Principals.

6. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.

7. Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.

8. Present new products and services and enhance existing relationships.

9. Arrange and participate in internal and external client debriefs.

10. Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.

11. Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.

12. Track and record activity on accounts and help to close deals to meet these targets.

13. Understand the company’s goal and purpose so that will continual to enhance the company’s performance.