Grow & manage reviews, boost online reputation & ratings, increase guest satisfaction scores which will help grow bookings, conversions and revenues

Feedback Management

  • Get real time customer feedback

  • Benefit from a hybrid app

  • Source and market customer reviews

Review Intelligence

  • Track every customer feedback

  • Build strong quality governance

  • Understand competition

Travel Recommendation

  • Display content to match personas

  • Attract the right customer

  • Multiple reviews into simple snippets


  • Track the Pulse of your Business

  • Prevent Lost Revenues and Customers

  • Centrally View and Manage Surveys

  • Measure & Track Performance

  • Study Competition


The deep analysis of Department and KPI that KePSLA Hotel Management Software offers seems to a unique and useful feature for us. This has really helped us understand our weaknesses and strengths at a very gradual level.

Mr. Vivek Ananth Hotel Manager , Hotel Clarion, Chennai

Since we are a leisure destination, our peak period is limited. We must ensure that we optimize this period well. KePSLA Hotel Management Software helps us to track every review across all languages and reply to them. We are confident that we have heard  answered all customer complaints and compliments with care, due to their product.

Mr.Pankaj Gupta DGM Marketing at MAYFAIR Hotels & Resorts

A large part of our customers are young and social media savvy. From the many similar products that we have seen KePSLA’s feed from social media like Facebook, Google etc is the best and helps us track and manage customers promptly

Mr.Vishal Kamat Director - Kamat Group & CEO (Fort Jadhavgadh)

We have been working on the KePSLA review Intelligence product for over one year now and find it to be an extremely simple and practical solution. Their feature of viewing & answering all reviews from a a single screen is a big advantage for a small hotel like ours. It saves me precious time and helps me focus on many other tasks that I have as a proprietor of this hotel.

Mr.Nahiem Verkumb Owner & Director, Arafa Inn, Bangalore