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Jan 29

Innovations in the Travel & Hospitality Industry

January 29, 2020
Business

Industry Innovations.
Breakthroughs to look forward to in the hospitality industry.

Artificial Intelligence (AI)
AI is changing the way data is proccessed and analysed.58% of businesses in the travel segment is currently using Artificial Intelligence to automate many aspects of booking, recommendation, and customer service. Businesses using AI have seen a 79% increase in customer engagement by targeting the correct audiences based on information gathered by AI.

Currently, KePSLA utilises AI in our Visual Experiences solutions, in our Review Intelligence solutions, and our Guest Messaging solutions.

Natural Language programming (NLP)

In mind with BIG data that the industry has to process in order to get insights on how we could improve, it is not possible for us to process the data at a fast enough pace without leveraging AI and NLP to keep up with data processing demand.

KePSLA uses NLP to break down reviews into user sentiments to help you (the hotelier) get a deeper understanding on what your guests expect and recieve.

Inventory Retailing.
The idea that every experience, view, add-on and service can be sold in the retail format is catching on.

Sabre is one of the first to enable the utility and implementation of inventory retailing.

Click to Learn more: https://bit.ly/2tMum28

Nomad travel.
Digital nomads are a type of people who use telecommunications technologies to earn a living and, more generally, conduct their life in a nomadic manner. Such workers often work remotely from foreign countries, coffee shops, public libraries, co-working spaces.
Notable platforms include : Selina.com

Co-live and co-work.

Coworking is an arrangement in which several workers from different companies share an office space, allowing cost savings and convenience through the use of common infrastructure.

Notable services include : draperstartuphouse.com

Subscription Travel
Random adventures every few months for a monthly subscription fee.
The subscription model is catching on and is advancing in leaps and bounds in the Travel & hospitality industry.

Notable services include: berightback.travel

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