Get Game Changing Analysis on your Guest Feedback

Download your hotel’s complete Moment Of Truth(MOT) report and analysis

at just ₹1500 /-


KePSLA’s MOT Analysis aims to highlight often hidden customer sentiments at both a tactical and strategic level.

  • Review, Hotel References & Sentiments from all verified & unverified sources

  • KePSLA’s 7-point industry standard score, driven by our patent pending technology

  • Department wise Scores, Performance, Comparisons, Analysis & Market Intelligence

  • KPI Tracker & Analysis

  • Competitor performance, Analysis and Business Intelligence

  • Comparative analysis on a national level with 8500+ hotels.

  • Prescriptive analysis based on industry trends


Understand your Customers

Detailed analysis on customer reviews for 1 year and sentiment scores based on reviews from all verified and unverified sources.

Check how your Departments measure up

Break-down of every Department and KPI along with overall scores and improvement guidelines.

Uncover your Competitors Strategy

Comparison of each department, KPI and reviews against 3 main competitors.

Decoding Guest Sentiments

What your guests’ experience at your hotel not only has a critical business impact but also can open many missed revenue opportunities. These insights are key to hotel management and provide the exact picture of how your hotel stands amongst your competition.

Hotel + Competitor MOT Analysis Report


  • 1 year analysis

  • Verified & Unverified Review Analysis

  • Sentiment analysis of references

  • Department level score cards

  • Department wise Performance & Comparisons

  • Departmental Analysis, Market Intelligence and Business drivers

  • KPI Tracker & Analysis

  • Competitor performance, Analysis and Business Intelligence

  • Prescriptive analysis based on industry trends

We have helped over 8562 hotels to achieve their goals

Don’t take our word for it, see for yourselves!

The deep analysis of Department and KPI that KePSLA Hotel Management Software offers seems to a unique and useful feature for us. This has really helped us understand our weaknesses and strengths at a very gradual level.

Mr. Vivek Ananth Hotel Manager , Hotel Clarion, Chennai

Since we are a leisure destination, our peak period is limited. We must ensure that we optimize this period well. KePSLA Hotel Management Software helps us to track every review across all languages and reply to them. We are confident that we have heard  answered all customer complaints and compliments with care, due to their product.

Mr.Pankaj Gupta DGM Marketing at MAYFAIR Hotels & Resorts

A large part of our customers are young and social media savvy. From the many similar products that we have seen KePSLA’s feed from social media like Facebook, Google etc is the best and helps us track and manage customers promptly

Mr.Vishal Kamat Director - Kamat Group & CEO (Fort Jadhavgadh)

We have been working on the KePSLA review Intelligence product for over one year now and find it to be an extremely simple and practical solution. Their feature of viewing & answering all reviews from a a single screen is a big advantage for a small hotel like ours. It saves me precious time and helps me focus on many other tasks that I have as a proprietor of this hotel.

Mr.Nahiem Verkumb Owner & Director, Arafa Inn, Bangalore