WHAT’S INSIDE THE REPORT?
KePSLA’s MOT Analysis aims to highlight often hidden customer sentiments at both a tactical and strategic level.
Review, Hotel References & Sentiments from all verified & unverified sources
KePSLA’s 7-point industry standard score, driven by our patent pending technology
Department wise Scores, Performance, Comparisons, Analysis & Market Intelligence
KPI Tracker & Analysis
Competitor performance, Analysis and Business Intelligence
Comparative analysis on a national level with 8500+ hotels.
Prescriptive analysis based on industry trends
THE REPORT HELPS YOU TO
Understand your Customers
Detailed analysis on customer reviews for 1 year and sentiment scores based on reviews from all verified and unverified sources.
Check how your Departments measure up
Break-down of every Department and KPI along with overall scores and improvement guidelines.
Uncover your Competitors Strategy
Comparison of each department, KPI and reviews against 3 main competitors.
Decoding Guest Sentiments
We have helped over 8562 hotels to achieve their goals
Don’t take our word for it, see for yourselves!
The deep analysis of Department and KPI that KePSLA Hotel Management Software offers seems to a unique and useful feature for us. This has really helped us understand our weaknesses and strengths at a very gradual level.
Since we are a leisure destination, our peak period is limited. We must ensure that we optimize this period well. KePSLA Hotel Management Software helps us to track every review across all languages and reply to them. We are confident that we have heard answered all customer complaints and compliments with care, due to their product.
A large part of our customers are young and social media savvy. From the many similar products that we have seen KePSLA’s feed from social media like Facebook, Google etc is the best and helps us track and manage customers promptly
We have been working on the KePSLA review Intelligence product for over one year now and find it to be an extremely simple and practical solution. Their feature of viewing & answering all reviews from a a single screen is a big advantage for a small hotel like ours. It saves me precious time and helps me focus on many other tasks that I have as a proprietor of this hotel.