What We Do?
KePSLA is an acronym to “Key Performance Scores and Lexical Analytics”.
We aggregate and analyse customer generated reviews and related content to present meaningful and actionable insights to businesses which can then be used for measuring and improvising product & services , enhancing online shopping decisions and promoting customer-centric culture
A next generation review aggregation and analysis solution which explore multiple internet sources and delivers quantifiable scores across various functions of the hospitality industry
TRAVEL RECOMMENDATION PLATFORM
Match customer’s needs & persona with various aggregated review parameters to provide a new discovery in shopping. Enhance hotel search & book processes through our integrated travel recommendation platform.
What They Say
The deep analysis of Department and KPI that KePSLA offers seems to a unique and useful feature for us. This has really helped us understand our weaknesses and strengths at a very gradual level.
We have been working on the KePSLA review Intelligence product for over one year now and find it to be an extremely simple and practical solution. Their feature of viewing & answering all reviews from a a single screen is a big advantage for a small hotel like ours. It saves me precious time and helps me focus on many other tasks that I have as a proprietor of this hotel.
Since we are a leisure destination, our peak period is limited. We must ensure that we optimize this period well. KePSLA helps us to track every review across all languages and reply to them. We are confident that we have heard & answered all customer complaints and compliments with care, due to their product.